Solution
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How We Operate at HBSS Dropshipping
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To begin, simply send us the images or links of the products you wish to promote or have already ordered. We will review your items and provide you with a competitive quotation. Once you accept our pricing, we will start processing your orders. As your order volume grows over time, we will actively request discounted pricing from our company on your behalf, helping you maximize profits and scale your business.
Our fulfillment team processes all orders within 1–3 business days. Standard shipping typically takes 9–13 days to arrive at your customer’s doorstep. While most orders are delivered within this window, some may arrive earlier (in 7–8 days), and a few may take longer (up to 15–20 days) due to customs delays or public holidays.
Once a formal partnership is established and you authorize our operations team, we will connect your store to our ERP logistics system. With ERP integration, we can automatically synchronize your store’s order data in real time. Our warehouse team will then pack and ship your orders accurately and efficiently.
We accept the following secure payment methods:PayPalPayoneerXT.com (crypto-friendly)Bank Transfer Alternatively, if you have your own preferred payment channels, we can evaluate and support them accordingly.
Once your orders are shipped, our accounting department will calculate the total amount due and send you an official invoice. Please ensure same-day payment, as shipping fees need to be credited into your ERP account in order to complete delivery. Without a timely payment, logistics recharge will be delayed, which may affect order shipping timelines
If a product issue arises due to our warehouse or sourcing, we will re-ship the item at no cost to you. All goods are manually inspected by our warehouse team before shipping. However, please note that damage caused during transportation (though rare) can sometimes occur.
Our team will assist with logistics tracking problems, but it is crucial that you verify your store’s order addresses before submission. Important: Ensure that postal codes are correct and that every order contains a valid mobile phone number. Orders with incorrect details may be delayed, held at customs, or returned to sender.
Shipping updates are usually available within 3 days after dispatch. Please monitor your orders regularly and contact us if you notice any delay or abnormal tracking. When parcels arrive at the local pickup center, please remind your customers to collect them promptly to avoid returns or destruction.
Our pricing is flexible. As your monthly order volume increases, we will negotiate with our logistics and sourcing departments to offer you better discounts and exclusive price tiers—rewarding your growth with higher margins.
