Welcome to HBSS Dropshipping Help Center
At HBSS Dropshipping, we’re committed to supporting every customer and partner with fast and effective assistance. Whether you’re new to dropshipping or an existing store owner, this Help Center provides everything you need to succeed with us.
Getting Started
How It Works
Learn how our one-stop dropshipping system functions: from sourcing to fulfillment.Who We Serve
We support Shopify, WooCommerce, Etsy, Amazon sellers, and more.Account Setup
Registering and linking your store to our ERP system for automated fulfillment.
Product & Sourcing
How to Submit a Product for Quotation
Upload product images or links and receive a sourcing offer.Custom Packaging
We support card inserts, branded boxes, and private labeling.Inventory Preparation
For hot products, we can prepare inventory in advance (7–15 days) to enable 24-hour shipping.
Orders & Fulfillment
Order Processing
Orders are processed in 1–3 business days after payment confirmation.Shipping Time
Standard delivery takes 7–15 days. Express options available on request.Real-Time Sync
Orders from your store are automatically synced and fulfilled via our ERP system.
After-Sale & Disputes
Returns & Refunds
Visit our Refund Policy for conditions and process.Dispute Handling
We accept image/video proof within 7 days after delivery for damaged/missing items.
Contact Support
If you have further questions or need assistance, feel free to contact us:
Email: hbsswu@qq.com
Whatsapp: +8618361526977
