Orders & Payments
What payment methods do you accept?
We accept PayPal, Visa, payoneer, and XT.How long does order processing take?
1–3 business days after payment confirmation.Can I cancel my order?
Yes, before the order is processed. Contact support ASAP.
Shipping
How long does shipping take?
Standard delivery: 7–15 business days. Express options available.How to track my order?
Use your tracking number on Order Tracking.
Products & Packaging
Can I customize packaging?
Yes, we offer custom cards, boxes, and brand labels.Do you offer product photography?
Yes, professional white background or lifestyle shots are available.
Disputes & Refunds
What is your return policy?
Returns accepted within 30 days for unopened items.My customer received a broken item. What now?
Send images or videos within 7 days. We will reship or refund.
Contact Support
If you have further questions or need assistance, feel free to contact us:
Email: hbsswu@qq.com
Whatsapp: +8618361526977
